mvpjl Privacy Policy – How We Handle Your Personal Data

When you register and use the mvpjl platform, we collect certain personal information that is necessary to provide you with a safe, secure, and compliant online gaming experience here in the Philippines. The types of information we collect fall into two broad categories: information you provide to us directly, and information that is generated automatically through your use of the platform. We collect only what is genuinely needed to operate the service, verify your identity, process your transactions, and meet our legal obligations under applicable Philippine law. Below is a clear breakdown of what we collect and the reason behind each category.

Registration and Account Information

When you create an account on mvpjl, we ask for your full legal name, date of birth, email address, mobile number, and a secure password of your choosing. Your date of birth is collected to verify that you meet the minimum age requirement of 21 years old, as required for players in the Philippines. Your mobile number and email address allow us to send you account notifications, security alerts, and important updates about your activity on the platform. We may also ask for a government-issued ID and a selfie during identity verification, which helps us protect you and other players from fraud and unauthorised account access. This information is stored securely and is never shared with unrelated third parties.

Payment and Transaction Data

To process deposits and withdrawals in Philippine pesos, we need to collect payment-related information such as your GCash number or other supported payment method details. We do not store full payment credentials on our own servers; instead, transactions are processed through secure payment gateways that comply with applicable data security standards. A record of each transaction — including the amount, date, method, and outcome — is retained as required by our financial compliance and anti-money laundering obligations. These records allow us to investigate disputes, verify your transaction history on request, and respond accurately to any queries you raise about your account balance. You will always be able to view a summary of your own transaction history when you are logged in to the platform.

Usage and Device Data

We automatically collect certain technical information when you visit the mvpjl website or use the mobile app, including your IP address, browser type, operating system, device model, and the pages or game screens you interact with. This data helps us understand how Filipino players use the platform so we can improve performance, fix technical issues, and ensure the mobile experience works well across different Android and iOS devices. We may also use cookies and similar technologies to remember your session preferences and keep you securely logged in between visits. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function. No usage data is used to build advertising profiles or sold to external marketing companies.

How We Protect Your Information

mvpjl applies industry-standard technical and organisational security measures to protect the personal data we hold about you. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) to prevent interception during transit. Access to personal data within our organisation is restricted to staff and systems that genuinely require it to perform their duties, and all access is logged and monitored. In the event of a data breach that poses a risk to your rights or freedoms, we will notify affected players and the relevant authorities in accordance with applicable Philippine data protection regulations. We recommend that you also take steps to protect your own account by choosing a strong, unique password and not sharing your login credentials with anyone.

Sharing of Personal Data

We do not sell your personal data to third parties for any purpose, including marketing. We may share limited personal information with trusted service providers who help us operate the platform — for example, payment processors, identity verification services, and cloud hosting partners — but only to the extent necessary and under strict contractual obligations to keep your data confidential. We may also disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in connection with the investigation of suspected fraud or money laundering. Any third party that receives your data is required to handle it with the same level of care and security that we apply ourselves. We will never share your data with advertisers or unrelated commercial partners.

Your Rights Over Your Data

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data in circumstances where we are no longer required by law to retain it. You may also object to certain types of processing or ask us to restrict how we use your data while a query is being resolved. To exercise any of these rights, you can contact the mvpjl support team using the details provided on the platform, and we will respond to your request within a reasonable timeframe. Please note that some data cannot be deleted while your account remains active, or where retention is required by our legal or regulatory obligations. Closing your account does not automatically erase all records, as transaction histories and identity documents may need to be retained for a defined period under Philippine financial regulations.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable Philippine law, or improvements to our data practices. When we make material changes, we will post the updated policy on this page and update the date shown at the top. Where the changes are significant, we will also endeavour to notify registered players through the platform or by email. We encourage you to review this page periodically so you are always aware of how your information is being handled. Your continued use of the mvpjl platform after any update constitutes your acceptance of the revised policy.